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In the Courgerie store, displays enhanced with QR codes are installed on the shelves. They accompany customers in their choice of products and give them additional information about them.

But Pascale Coutu has found another use for these “tablet gossips”.

During their purchase in the Courgerie boutique, customers are accompanied by employees who give them information about the products they choose to buy. By the time they get home, however, the products may have been put away and the information provided in the store forgotten.

How can we support customers at home?

In its boutique, La Courgerie sells processed products made from squash grown in its fields. During the visit, future buyers can be helped by the on-site employees to make their choice, but sometimes the latter are tied up with another task.

So how do you provide customers with all the information they need to make an informed choice?

One of the wishes of La Courgerie was to tell the story of the farm. Seven generations have succeeded one another on the land, and the owners wanted to highlight this family heritage.

La Courgerie sells almost 300 different species. With so many to choose from, it can be difficult for a customer to make a selection. It was important for owners Pascale Coutu and Pierre Tremblay to find a way to support visitors in this decision, as well as offering them the best possible experience in the fields.

La Courgerie is a squash farm that welcomes many visitors to its fields during the picking season (August to October). Picking squash is a family activity. To make this activity enjoyable, La Courgerie came up with the idea of developing a game for children to entertain them and hold their attention, while parents buy from among the 300 species of squash on offer.

During busy periods, visitors to the Cosmodôme de Laval can find themselves queuing at the ticket office and in the waiting areas for various activities. To offer a quality visit and keep children's attention, the Cosmodôme came up with the idea of creating a digital experience that can be played on the phone.

The Fugitifs! exhibition explores black runaway slaves in 18th-century Quebec. Too often erased from accounts, the descriptions given in the newspapers of the period are the only way to find out more about these people who fled their condition.

With Webster, the Commission des droits de la personne et de la jeunesse (CDPDJ) has chosen to put a face back on runaway slaves. Artists from a variety of backgrounds were commissioned to paint their portraits. Using newspaper clippings, they were able to give life to these figures too often left in the shadows, but also to highlight the conditions in which these slaves sometimes had to flee: barefoot, without jackets, etc....

So how do you highlight the work of the contemporary portrait artist, who followed the elements of the newspaper clipping, on the platform?

The Laval Cosmodôme's permanent exhibition features scientific artifacts that often require more information to fully understand their function and use. But writing long labels can distort the spirit of the exhibition. What's more, children are rarely interested in reading long texts.

The Cosmodôme has therefore chosen to use MySmartJourney's technology to enhance its scientific content and facilitate understanding of the objects on display.

The Route des Navigateurs is a tourist route that follows the route of Highway 132. It crosses three of Quebec's tourist regions: Centre-du-Québec, Chaudière-Appalaches and Bas-Saint-Laurent. Covering a distance of 470 kilometers along the St. Lawrence River, it offers a wealth of tourist attractions.

To provide the best possible accompaniment for passengers on this route, two tourism organizations from the regions it crosses have collaborated to offer nine discovery itineraries, which can be found on the Route des Navigateurs website. Each itinerary offers a thematic discovery of the region.

But once on the road, how do you accompany these travellers on their touristic discovery without losing them on the website?