A hotel with many services

The Hilton Lac Leamy hotel in Ottawa offers a wide range of services and facilities. Restaurant, spa, swimming pool, gym, casino and seminar room are just some of the services the hotel offers its guests. Faced with such an abundance of services on offer, the hotel's team came up with a solution for transmitting all the necessary information to guests, more simply and in real time.

Simplifying the information transmission process

The hotel decided to make MySmartJourney QR codes available to guests in every room. By scanning them, guests can access a variety of real-time information on the hotel's services and facilities. Thanks to this platform, the team can inform guests of opening times for the spa, pool and gym areas, as well as the restaurant menu, room service and even the casino.

Using this platform has greatly simplified procedures for communicating important information to hotel guests. Changes made to the platform are instantly updated, keeping guests constantly informed about offers and services from the hotel and its partners.