Discover our case studies

During the Montmagny International Accordion Festival, nearly 80 artists from all around the world are invited to perform in front of the audience. The presence of so many people requires the Carrefour team to organize meals for them during the three days of the festival.

To facilitate organization, the Carrefour has enlisted a caterer to provide meals for the artists. However, this setup posed challenges for the team in monitoring meal usage, particularly as not all artists required meals daily.

The Montmagny International Accordion Festival needed a user-friendly tool that would allow them to track how many people came to eat.

The Quartier des Spectacles Partnership came to us to ask if the MySmartJourney technology could be adapted from its primary purpose to become an operational tool? Our response was, “What a great idea!” We are amazed by the innovation and creativity of our clients.

Many people practice their sports using their cell phones, for example, while listening to music. To demonstrate and inspire, MySmartJourney developed a solution to support athletes during their training by documenting the equipment available in the parks and offering exercise ideas to complement their sessions.

The Partenariat du Quartier des spectacles de Montréal has a large infrastructure park, with powerful scenographic and electrical panels and lighting installations, among others. This network is used to illuminate the many festivals, supply electricity to the refreshment stands and other food trucks, and welcome the public in the best possible conditions.

“We needed to document the condition of our equipment over time: we could see the condition of our infrastructure in real time, track maintenance dates and observe deterioration. This enables us to plan the appropriate budget for replacement at the right time,” explains Matthieu Girroy, Logistics and Operations Manager.

MySmartJourney presented a demonstration at Center Parcs to underline the importance of a web application that enables rapid adaptation to changes encountered in the park, even at the last minute. This saves time for teams, making them autonomous in disseminating instant information.

Quartier des Spectacles is an enormous focal point for people from Montréal and around the world. Its infrastructure is diverse and complex with a wide variety of types of equipment, the inspection of which can be extremely time-consuming. The Partnership brilliantly innovated a solution to serve their exact needs.

The Hilton Lac Leamy hotel in Ottawa offers a wide range of services and facilities. Restaurant, spa, swimming pool, gym, casino and seminar room are just some of the services the hotel offers its guests. Faced with such an abundance of services on offer, the hotel's team came up with a solution for transmitting all the necessary information to guests, more simply and in real time.

The role of Tourisme Montréal's Welcome Desk is to provide information to both local residents and visiting tourists. To meet this mission in the best possible way, the Bureau d'accueil had the idea of deploying a system outside its walls, accessible at any time of the day or year, even when the office is closed.

The team at Tourisme Montréal's tourist information office came up with the idea of installing posters enhanced with QR codes inside and outside the office. These posters answer the questions most frequently asked by visitors. While the outdoor panel acts as a more global information vector, the posters inside the office touch on more specific questions, such as activities available for families or “What to do this week in Montreal”.

The scans are also a means of gathering valuable data on visitors and their expectations, with a view to continuous improvement.

What better way to test our technology than with the MySmartJourney team itself? That's what we decided to do by installing several posters enriched with a QR code and an NFC chip throughout our office to document work and maintenance procedures and make them more user-friendly.