Digitizing customer reception

Located in the heart of Mauricie, the Auberge du Lac-à-l'Eau-Claire welcomes guests to an exceptional natural setting all year round and offers a wide range of activities.

To provide a more independent and efficient welcome, the establishment decided to make its practical information available digitally, directly in its guests' rooms and accommodations.

Information you can take with you everywhere

The inn has chosen to use MySmartJourney technology to offer exclusive content to guests in their rooms via QR codes. Depending on the type of accommodation, whether it's a room, cottage, or condo, guests have access to personalized information. Guests can find all the important information they need for their stay, as well as details about the services offered at the establishment. Thanks to the direct integration of zoomable PDF files, guests can access the site map, activities, shop, restaurant and aquatic center schedules, and a map of nearby hiking trails from their phones.