Innovation at the Museum


On the lookout for technological solutions
In late May 2020, David Lacoste, the director of Musée d’histoire de Sherbrooke, asked his staff to find a way to make their Mémoires sherbrookoises exhibition contactless (due to COVID). It so happened that one staff member had heard about MySmartJourney 8 months earlier at a presentation to a gathering of Québec museums. She made a note of its potential for interactivity purposes.
Innovating in record time
The contactless multimedia delivery tool allows a museum to innovate quickly, bringing rapid results with no need for outside help. The director and his project manager built the web platform on their own, as there is no need to know how to code to integrate their content. They added the planned scenario themselves.
They were able to live-test the museum experience and enriched information points provided by MySmartJourney. They came to immediate conclusions. By putting themselves in the museum visitor’s shoes, they could adapt the information according to their own cultural mediation objectives. For teaching purposes, they could choose a game mode to make the information interactive and engaging.
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