FR-CA
FR-FRLe Saint-Sulpice integrates its TripAdvisor page into the platform
Customer feedback at the heart of the hotel's concerns
To offer simple and quick information to its guests, the Hôtel Saint-Sulpice in Montreal has chosen to apply MySmartJourney's QR codes directly onto the magnetic cards of its rooms. This way, the customer is continually updated on the offers and services of the establishment.
To further enhance this project, the hotel considered a way to gather feedback from its guests in order to continuously improve its offerings.
Collecting feedback directly on the application
The solution was quickly found: the establishment integrated its TripAdvisor page directly onto the MySmartJourney platform. The result is significant: when guests scan the QR code on their room card, not only do they have access to the establishment's information, but they can also more easily and quickly leave a comment about their stay at the Hôtel Saint-Sulpice.
For the establishment, this is the ideal solution to collect customer feedback in one place, in order to process it optimally thereafter.
Scan or click the code to see a sample
More about this project
The Saint-Sulpice digitizes important information
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Le Saint-Sulpice invites you to explore the region's tourist attractions
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The concierges of the Saint-Sulpice embrace the hotel's application
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