Quebec City Jean Lesage International Airport (YQB) develops a mobile Frequently Asked Questions (FAQ) section


Technology at the service of travelers
Quebec City Jean Lesage International Airport uses MySmartJourney technology to provide QR code information to travelers and guide them throughout their time at the airport.
The airport has chosen to take the concept even further by making it easy to access all information in no time at all.
Making information easily accessible
The idea was to develop a Frequently Asked Questions (FAQ) page containing all the practical information travelers need when they are at the airport.
QR codes and visuals were integrated into benches. They allow users to access various content: parking, check-in, baggage, transportation, restaurants, shops and services, departures and arrivals, customs and security, and lots of other useful info. These action buttons redirect travelers to the airport website for more details. This system allows all important information to be gathered in one place and taken with you.
The assistance offered by MySmartJourney is greatly appreciated by the airport team, as it helps to keep exciting projects alive.




