A digital service for a smoother and more informative stay

In its effort to offer an increasingly seamless and connected experience to its guests, the Hilton Québec Hotel has integrated MySmartJourney technology into its room key cards. Thanks to this innovation, guests can instantly access all the essential information about their stay without having to look for a paper document or call the front desk.

The goal? To simplify access to hotel services and enhance the guest experience through a fast, intuitive, and contactless digital solution.

An interactive room card for instant access to services

Upon arrival, guests at the Hilton Québec Hotel receive a room key equipped with an NFC chip and a QR code. With a simple scan using their phone, they gain access to an interactive interface containing all the information they need for their stay.

No more searching for paper brochures or contacting the front desk! In just a few seconds, they can view the various services available.

By integrating MySmartJourney, the Hilton Québec Hotel combines digitalization with environmental responsibility to transform the guest experience. Thanks to this solution, guests enjoy instant access to services, while the hotel optimizes request management and reduces its paper consumption.