SNCF demonstration: providing information in multiple languages

Rapid deployment
Customer service
Maintenance-free
Digital transformation
General public
Online
Service
Europe
Tourism
Qr code

International travelers

As part of the 2023 Rugby World Cup, MySmartJourney has designed a demonstration to illustrate its use at major events. The SNCF, France's national rail network, transports large numbers of international travelers for the occasion, who sometimes have difficulty understanding the information provided to them.

Making information accessible in multiple languages

The goal was to design various interactive content to give travelers all the information they need at their fingertips via their smartphones. By pressing the action button that appears and corresponds to their preferred language, travelers can easily access a wealth of information.

A Google Map also shows them the route to the stadium and the estimated time it will take to get there. Once there, they are offered recommendations for restaurants and hotels near the Stade de France. At the station, they can explore all the services available: bookshop, relaxation area, workspaces, etc.

https://msj.world/demo-sncf/1

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