877.633.3675

Tourisme Rivière-du-Loup Switches from Mobile App to Web App 

Customer service
Mediation
Digital transformation
Mediation tactics
General public
Outdoor
In town
Tour / Journey
Quebec
Tourism
Qr code
NFC

In-House Solution That was Difficult to Update

Tourisme Rivière-du-Loup had been using an in-house mobile application but were experiencing difficulties updating and maintaining it. When they found out about MySmartJourney, they tested a combination of the mobile and web apps. 

Tired of Downloading Apps

The test soon bore fruit. The data revealed that people don’t like downloading a new app for  something they wouldn’t use for more than just a little while. With the web app, they were taken to a webpage on their browser which they could simply delete after being done with it. No need to download anything.

So, Rivière-du-Loup decided to go with MySmartJourney. More convenient for users and more time- and cost-effective for them, as they no longer had to develop and maintain their mobile app. 

https://msj.world/webcontent/card/6oOi1wc4M

Scan or click the code to see a sample

More about this project

Tourisme Rivière-du-Loup Invites You on a Walk Around Town 

View use case

Tourisme Rivière-du-Loup’s Mystery Adventure Tour

View use case

Tourisme Rivière-du-Loup Talks about the Platform

View use case

A New Look for Tourisme Rivière-du-Loup

View use case

Tourisme Rivière-du-Loup Extends Its Reach to the Entire Region

View use case

Discover our other articles

Le Mans Introduces an Interactive Walking Tour 

The Accordion Museum uses digital technology to accompany its visitors

The Vanier Museopark's unusual Sugar Calendar

The Cosmodôme de Laval supports its queuing customers

Culture Trois-Rivières deploys self-guided audio tours

During the pandemic, Culture Trois-Rivières offers contactless youth activities

Le Saisonnier launches a holiday rally

Promoting the Route des Navigateurs

Quebec City airport uses digital technology to support its passengers

A easily modifiable physical tourist route in the Vallée-du-Richelieu

Route des Navigateurs

La Route des Navigateurs improves with digital technology

Fugitifs - fugitifs

The Commission des droits de la personne et de la jeunesse produces a traveling exhibition

Bioparc de la Gaspésie takes part in Festi-Oiseaux with a digital quiz

Laval's Cosmodôme recruits thanks to digital technology

Événements Attractions Québec (EAQ) promotes its team with QR codes

The Pulperie de Chicoutimi offers a new interactive exhibition

Vallée-du-Richelieu enhances its content through the use of the "random" function

Introducing other producers through digital means

The Bioparc de la Gaspésie offers its visitors evolving content

Culture Trois-Rivières uses the Combination: a simple and fast feature

The Bestiary of the Route du Richelieu

Tourisme Vallée-du-Richelieu plays the role of connector between the collaborators of the territory

Culture Trois-Rivières revisits its Halloween journey

Bioparc adapts its Festi-Oiseaux thanks to Data

culture 3 rivières

Using displays to conceal information with Culture Trois-Rivières

Tourisme Rivière-du-Loup Switches from Mobile App to Web App 

Le Saisonnier animates its spaces

Le Mans Honours its Finest 

The Ecomuseum Zoo Uses MySmartJourney to Enrich the Visitor Experience

A virtual Santa Claus at the Complexe Desjardins

Le Mans Upgrades and Modernizes its Commemorative Plaques

Visiteurs devant le Ernest-Lapointe, à L'Islet.

Musée Maritime du Québec Gives Thought to People Waiting in Line 

Joining forces during the pandemic with Les Fouines du Plateau

The pleasure of (re)discovering Plateau Mont-Royal with The Fouines of the Plateau

Route des Navigateurs

La Route des Navigateurs: the fruit of a shared platform

Searching for clues with family at the Pulperie de Chicoutimi

The Accordion Museum offers basic lessons

Destination Rennes - Bécherel

Destination Rennes accompanies visitors to the commune of Bécherel

Tourisme Rivière-du-Loup Talks about the Platform

culture 3 rivières

Shared management of several tourist sites by Culture Trois-Rivières 

Le Saisonnier

Le Saisonnier creates involvement

The Bioparc accompanies its visitors in queues

A New Look for Tourisme Rivière-du-Loup

A tourist circuit deployed across 13 municipalities in the Vallée-du-Richelieu

Le Saisonnier

Le Saisonnier offers a digital promotion for its offers

Signage at Le Mans catches the eye

Musée maritime

Musée Maritime du Québec Takes a Seasonal Approach to the Visitor Experience

Launch of a new literary circuit by Culture Lanaudière

Musée maritime du Québec - MMQ

Musée Maritime du Québec Now Offers Paid, Code-Access Content

Fugitives! between physical and virtual exhibitions

The Commission des droits de la personne et de la jeunesse draws attention to details in a work of art

The Cosmodôme de Laval enhances the content of its permanent exhibition

The Ecomuseum Zoo Makes Improvements to its Traditional Egg Hunt

Enhancing a physical experience through the addition of digital elements

The Accordion Museum enhances an exhibition through digital means

The Accordion Museum brings music into the classrooms

The 'Circuit du Paysan' offers gamification of its route

Culture Trois-Rivières proposes a new edition of the Halloween rally

Le Mans - ofcourselemans

Le Mans highlights its history

Musée Maritime du Québec Turns its Photo Booth into a digital Selfie Booth  

Deploying rallies across the territory of Vallée-du-Richelieu

Musée maritime du Québec - MMQ

Musée Maritime du Québec Podcasts its Riverside Experience

Destination Rennes

Destination Rennes uses digital technology to showcase a 400-year-old market

Commission des droits de la personne et de la jeunesse adds multimedia to classic exhibition

Accessibility at the heart of Quebec City airport's digital system

Tourisme Rivière-du-Loup Extends Its Reach to the Entire Region

Destination Rennes - Bécherel

Destination Rennes offers guided tours of Bécherel all year round

Add a digital quiz to an exhibition with the Cosmodôme de Laval

culture 3 rivières

Culture Trois-Rivières guides visitors on its route with ground signage

The Accordion Museum simplifies its process during the Montmagny International Accordion Festival

A leisurely stroll with Les Fouines du Plateau

Taking the Virées gourmandes de la Montérégie Food Tour from Physical to Digital  

La Route des Navigateurs accompanies travellers in their discovery of tourist attractions

The Complexe Desjardins offers interactive exhibitions

The Saint-Sulpice digitizes important information

Innovation at the Complexe Desjardins

Laval's Cosmodôme promotes a digital activity

Culture Trois-Rivières begins its journey with a well-visible starting point

Highlighting the merchants of the Complexe Desjardins

The Montérégie Region and Garde-Manger du Québec Promote Producers

Québec City airport showcases its spaces

Of course Le Mans Takes a Multi-Pronged Approach to Maximize Visibility

Vanier Museopark offers a digital authors' trail

Tourisme Rivière-du-Loup’s Mystery Adventure Tour

Culture Trois-Rivières shares its first experience with MySmartJourney

A point of interest contains multiple activities

Digital Technology Gets the Word Out for Virées gourmandes de la Montérégie   

The Fouines du Plateau: A Family Activity, a Shared Experience

Promotion Saguenay offers a digital welcome to cruise ship passengers

Scan d'une des affiches dans le Ernest-Lapointe, Musée maritime du Québec

Musée Maritime du Québec and the Ernest Lapointe 

Quebec City airport in constant innovation

A 100% web magazine designed by Tourisme Vallée-du-Richelieu

Tourisme Rivière-du-Loup Invites You on a Walk Around Town 

Of course Le Mans Uses Technology to Provide Information about a Temporary Event