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Tourisme Rivière-du-Loup Switches from Mobile App to Web App 

Customer service
Mediation
Digital transformation
Mediation tactics
General public
Outdoor
In town
Tour / Journey
Quebec
Tourism
Qr code
NFC

In-House Solution That was Difficult to Update

Tourisme Rivière-du-Loup had been using an in-house mobile application but were experiencing difficulties updating and maintaining it. When they found out about MySmartJourney, they tested a combination of the mobile and web apps. 

Tired of Downloading Apps

The test soon bore fruit. The data revealed that people don’t like downloading a new app for  something they wouldn’t use for more than just a little while. With the web app, they were taken to a webpage on their browser which they could simply delete after being done with it. No need to download anything.

So, Rivière-du-Loup decided to go with MySmartJourney. More convenient for users and more time- and cost-effective for them, as they no longer had to develop and maintain their mobile app. 

https://msj.world/webcontent/card/6oOi1wc4M

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More about this project

Tourisme Rivière-du-Loup Invites You on a Walk Around Town 

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Tourisme Rivière-du-Loup’s Mystery Adventure Tour

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Tourisme Rivière-du-Loup Talks about the Platform

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A New Look for Tourisme Rivière-du-Loup

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Tourisme Rivière-du-Loup Extends Its Reach to the Entire Region

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