FR-CA
FR-FRCirque Éclats captures the appreciation of its visitors
Engaging spectators
Éclats, the circus show at Les Fééries de Charlevoix brought to you by Les 7 doigts de la main, offered an immersive experience by plunging its audience into a timeless journey through 12 artistic tableaux from August 10 to October 2, 2023.
Les Fééries de Charlevoix sought to engage its spectators by collecting their appreciation of the show through the MySmartJourney tool.
Measuring audience satisfaction
To assess the impact of its performance on its audience, Éclats set up a Net Promoter Score system that measures audience appreciation using four faces expressing different levels of satisfaction.
By scanning the QR code, visitors can choose their level of satisfaction and leave a trace of their commitment by leaving a constructive review. Thanks to the web application, they can even give their recommendations to contribute to the continuous improvement of the show and feel fully involved.
Scan or click the code to see a sample
More about this project
Cirque Éclats enhances visitor experience
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Cirque Éclats puts the spotlight on its artists
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MySmartJourney supports Le Cirque Éclats in its eco-responsible approach
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Le Cirque Éclats awakens the discovery of its territory
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Cirque Éclats shares its program in real time
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