Culture Trois-Rivières collects visitor satisfaction


An immersive cruise
This summer, Culture Trois-Rivières offered its visitors the opportunity to embark on its electric boats to dive into the fascinating history of its region, along the Saint-Maurice River! Through an immersive navigation experience, visitors are transported by the stories of the river, which reveal a rich history.
For this first edition, Culture Trois-Rivières decided to use MySmartJourney to collect visitor satisfaction.
Collecting visitor feedback
By integrating the Google Form functionality, Culture Trois-Rivières set up an interactive Google form allowing visitors to give their feedback. A panel with a QR code invites interested parties to scan and fill out the questionnaire upon exiting the boat. Once completed, visitors simply validate the submission for their responses to be recorded.
Thanks to this method, Culture Trois-Rivières can easily gather visitor feedback and receive their responses in one place.
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